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About UsTO GOD BE THE GLORY! Welcome to BKG Boutique.com, the provider of Church and Fashion Hats, Wedding and Prom Jewelry, Men Gifts, Women Gifts, Neckties, Suspenders, French Cuff Shirts, one-of-a-kind beautiful and realistic looking Wedding silk floral centerpieces, at affordable prices, for your home, wedding reception, and other functions. Store PolicyPlease read this entire page before you place an order. By placing an order, you agree to all the following terms and conditions of BKG Boutique.com online store. PRIVACY POLICY: BKG Boutique.com is committed to respecting the privacy rights of our customers and all visitors to our web site. We insure you that none of your privacy rights will ever be violated by us. INFORMATION COLLECTION: When you make a purchase at BKG Boutique.com, an account is created in order to serve you better, by asking for your first and last name, your billing and shipping address, your e-mail address, a password and your credit card information for internal use only. WHAT BKG BOUTIQUE DOES WITH YOUR INFORMATION: Your information is used to process your order. By storing your personal information on a secure server, BKG Boutique.com is able to shorten your checkout process, and enable you to check your order status online. E-MAIL COMMUNICATION: When you sent an e-mail to BKG Boutique.com, you consent to receive communications from us in response via e-mail. Any electronic mail provided to you by BKG Boutique.com will satisfy any legal requirement that such communication be in writing. SHIPPING INFORMATION: We ship via UPS GROUND and US Postal Service. Orders are usually shipped within 24 hours after you have placed your order. UPS does not deliver to P.O. Boxes. Shipping and handling charge depends on your location. Orders received between Monday and Friday are usually processed by the end of the next business day. Orders received on Saturday and Sunday are processed by Monday or by close of business day on Tuesday. LOST PARCELS: BKG Boutique.com is not responsible for the lost / missing insured packages during transportation. In case of such an event that the insured package is missing or lost, BKG Boutique.com will submit the insurance claim for the customer. BKG Boutique.com cannot credit customer's account until the insurance claim is successfully resolved, and BKG Boutique.com receives the fund from the shipper. Also, the shipping charge for the lost parcels is excluded from the insurance coverage, and BKG Boutique.com cannot credit / refund the original shipping charge. Please note that the USPS shipment policy requires a 60-day waiting period before submitting for an insurance claim. USPS / BKG Boutique.com are not liable for the lost packages that are uninsured. RETURN POLICY: The cancellation on orders packaged and shipped will incur 25% restocking charge (plus round-trip shipping cost if the package is refused by the customer). We try to visually check against damage or defects prior to the shipping. However, if you find a problem with our merchandise, please refer to the following guidelines. All return should be accompanied by an RMA (Return Merchandise Authorization) number. Please e-mail the order number, items you wish to return, and the reason for the return to Barbara@BKGBoutique. Unauthorized returns will not be processed. For proper handling of the return, clearly mark the RMA number on the package, and please include the copy of the RMA e-mail from BKG Boutique.com. Unless an RMA number is requested within 3 business days after receipt of the merchandise, and the return items are postmarked within 3 business days from the receipt of the RMA number, return will not be processed, and no credit will be issued under any circumstances. We will issue a credit (store credit only) for defective or damaged merchandise. The original shipping charge and return shipping cost are not covered under this policy. There will be a 25% restocking charge on returned merchandise that is neither damaged nor defective. All returns must be in its original condition, including damaged or defective items. Credit will not be issued for the returned items without the complete original packaging materials. All clearance items are final sales, as well as special ordered items. We are not liable for merchandise damaged during transportation. If the UPS shipping charge includes insurance that covers damage or loss during transportation, the claim must be filed with UPS. It may take up to 4 to 6 weeks to resolve through UPS. INTERNATIONAL ORDERS: Currently we do not ship internationally. We are able to ship only within the United States, (excluding Alaska and Hawaii). PAYMENT METHOD: We accept Credit Cards only (VISA, Master Card, American Express and Discover). Upon receiving order, your credit card will be processed for pre-authorization. If pre-authorization of credit card is *Note: The receipt of the order confirmation e-mail does not constitute the acceptance of an order or a confirmation of an offer to sell. *Note: Credit Card fraud will be reported to the FBI immediately. Cookies, email address, IP information, and delivery address will be forwarded. A confirmation e-mail will be sent to you upon successful completion of the checkout process. A second email with your invoice, including shipping charges will be sent out to you. SECURITY: BKG Boutique.com checkout process are secured. All transactions are encrypted for your protection. We reserve the right, without prior notification, to limit the order quantity on any item and / or refuse service to any customer. PRICES AND AVAILABILITY: Due to circumstances beyond our control, prices and availability are subject to change without notice. Sales Tax: Sales tax is will be charged on all New York State orders. Copyright information and user rights Due to the liability and other legal matters, you may not download the pictures of the products and use them with any commercial applications. Disclaimer: Regarding our jewelry, we only sell costume jewelry, which are not meant to be worn on a daily basis. Please do not purchase if you are allergic to costume jewelry. We take no responsibility for, or assume any civil liability for the voluntary purchase of costume jewelry from BKG Boutique.com. Regarding replica handbags, we do not sell authentic or genuine brand name handbags. We do not represent our replica handbags to be authentic, original, or genuine to any registered designer brand labels or their copyrighted products, nor do we represent that they are exact copies; therefore they do not violate any copyright laws. We only state that they are comparable in appearance to the designer brand handbags. This web site has no affiliation to, and not associated or sponsored by any of the trademark owners of designer handbag manufacturers. Our bags are to be used for entertainment purposes only. If you would like the authentic, original, or genuine registered designer brand products, please purchase from an authorized dealer. By purchasing these replica designer handbags, the buyer agrees not to sell or represent them as authentic genuine brand name handbags. We take no responsibility for the false portrayal of our merchandise as the authentic handbags. We assume no civil or criminal liability for the actions of our customers. The colors shown on the products are an approximation of the original colors, and may vary on your computer system. Shipping Fees:
FAQ's: How do I create an account?
I cannot login: If you had successfully registered and viewed our web site before, most likely you entered the incorrect Login ID or Password. If you remember your Login ID, but forgot your password; enter your Login ID, click "Please E-mail Me My Password” button. Your password will be e-mailed to you. THANK YOU FOR SHOPPING AT OUR WEBSITE Ossining NY 10562 • Phone: 888-606-0270 • Fax: 212-414-7632 Email us at: barbara@bkgboutique.com |
